Our Return Policy
Star
Health and Beauty is committed to giving you the best quality,
service and value. We are so confident that you will be completely
satisfied with our products, that we offer a 30-day money back guarantee!
If you are not satisfied with your purchases for any reason, and if you
purchased through us, simply return the unused portion, in the original
container, within 30 days of the date you receive the product for a prompt
credit.
Please read the important details (below) about our
return policy .
Please call 1-877-222-9567 for a Return
Authorization Number and further instructions. This is necessary to ensure
that you, the customer, are given proper credit and your return is
appropriately tracked back to us.
All returns
are refunded based on the unused portion. Empty bottles will not be
accepted. We do not refund for shipping. Any products returned for credit
or exchange must be returned prepaid within 30 days* from
receipt of shipment. Our guarantee is for 30 days* from the date you
receive your product to the date postmarked on your return.
Star Health
and Beauty does not guarantee results of any products as results
vary from person to person.
Thank you for shopping at NuEssentials.com
For your
protection:
1. Have delivery person note on freight bill the
nature and extent of damages
2. Do not destroy packing
materials until shipment is inspected or your are otherwise instructed.
3. Call Star Health and Beauty and speak to Customer
Service (1-877-222-9567) if the product has been damaged.
Shortages:
1.
All shortages must be reported within 10 days of shipping
2.
Check number of items delivered against the quantity shown on your
invoice (be sure to check the backordered column first if something is
missing). Also, empty the entire package for any product that may be
buried in the packing material.
3. If there is a discrepancy,
contact Star Health and Beauty Customer Service
(1-877-222-9567).
These procedures are necessary to ensure that
you, the customer, are given proper credit, products are not lost, and
confusion is avoided.
*This guarantee is for 30 days from the
date you received your product(s) to the date postmarked on the return.
No refunds on books or shipping. Star Health and Beauty does
not guarantee results for this or any other product. More than one
partially use bottle will be combined as one bottle for the purpose of
refund. Example: Two 1/2 full bottles of any one product are returned
for a refund. These bottles will be considered to equal one bottle of
product for the refund purposes.
These
statements have not been evaluated by the food and drug administration.
The products mentioned are not intended to diagnose, treat, cure or
prevent any disease. Always see your licensed health care professional
for proper diagnosis and treatment.
